Smart Service Solutions provide a field repair service to audio visual products throughout Essex, Suffolk and Hertfordshire. Our service teams are trained to the highest possible standards and in a majority of cases have received training directly from the manufacturer.
We repair the following audio visual products:
- 4K Ultra HD TV's
- OLED TV's
- LED TV's
- LCD TV's
- Plasma TV's
- Home Cinema Systems
- Sound Bars
- Hi-Fi Systems
- Speaker Docks
- Portable Speakers
- + much, much more!
As a trusted service provider for manufacturers, service networks and insurance companies; we have access to all major spare parts and our service teams are encouraged to triage faults prior to any visits to ensure a repair is completed on our first visit where possible.
To arrange a repair online simply select "Book Now" on the preferred service to your right, alternatively you can call our customer service team on 01376 322567.
After my £3000 Pioneer Kuro died a year after the warranty expired I contacted Pioneer who referred me to Smart Service Solutions. I submitted a web form detailing what the issue was along with the TV details, one of the service desk team contacted me within a few hours to arrange an repair. They text me the night before to give me a 4 hour slot and also gave me a call 1 hour prior to showing up to let me know they were on their way. I am incredibly happy with the service, I would have been happy if they'd quoted me £1500 to fix my impeccable Kuro, so having to only pay only £150 for the repair made my year! They have a lot of Pioneer experience which is why Pioneer use them as an authorised service center. Very happy with the service and will definitely use these guys again should I experience anymore issues.Mr Lawrence Bishop - Chigwell Essex
Prompt, efficient and courteous - first class.Mr David Hallums - Southend On Sea Essex
Repaired my TV and called when work was completed. Speed of repair just under a week - very good.Mrs Tracy Clarke - Bury St Edmunds Suffolk